Every missed call gets a text back in under 60 seconds.
When you're under a sink or on a roof, you can't answer the phone — and the caller just dials the next plumber. CallBack texts them back instantly in your company's name, qualifies the job, and alerts you, so the lead stays yours.
- $449/mo, month-to-month
- No new number, no app
- We set it all up
How it works
The call you miss still becomes your customer
No hardware, no new number, no app to learn. CallBack sits on top of the phone setup you already have.
A call comes in
You're on a job, driving, or it's after hours. The call goes unanswered, like it does today.
Instant text-back
The caller gets a friendly text in your company's name, starting a real conversation instead of a hang-up.
Under 60 secondsThe job gets qualified
The AI receptionist asks what the problem is, where, and how urgent — and captures name, number and details.
You get the lead
You get an instant alert with everything captured. Urgent problems like burst pipes are flagged first.
Pricing
One price. No contract. We set it all up.
Everything runs month-to-month. Pause or cancel any time with a single email — no exit fees, no retention calls.
Instant missed-call text-back
Every missed call gets a text in your company's name in under 60 seconds.
AI receptionist
Handles overflow and after-hours calls and texts when you and your team can't.
Job qualification
Problem, address, urgency and contact details gathered before the lead reaches you.
Instant lead alerts
New leads land on your phone right away, with urgent problems flagged.
Booking handoff
Qualified jobs are handed off ready for you to book into your schedule.
Automatic review request
After a completed job, the customer gets a polite request to leave you a review.
Friday summary
A short weekly rundown every Friday: calls caught, leads captured, and what came in after hours.
Month-to-month. No contract, no per-call fees, no per-text fees.
- Instant text-back on every missed call
- AI receptionist, overflow and after-hours
- Qualification, alerts and booking handoff
- Review requests and Friday summary
- Full setup done for you, about 45 minutes
Our guarantee
- Every missed call gets an instant text-back. That part is mechanical, and we guarantee it.
We don't guarantee a number of jobs — no honest service can. We guarantee the response your callers get, every single time.
What's not included
- No dispatching. We capture and hand off the job — your schedule stays yours.
- No quoting. CallBack never gives prices to your customers. That's your call.
- No diagnosing. We ask the right questions, we don't tell callers what's wrong with their plumbing.
Straight answers, up front
- One flat price — no per-call or per-message billing surprises.
- Month-to-month, so the service has to earn its keep every month.
- Your customer information stays yours — see the FAQ below.
Who it's for
Built for Calgary plumbing companies, roughly 1–10 trucks
If your phone is also your dispatch desk, this is for you. CallBack fits shops where the owner or a small team answers between jobs — and loses work whenever nobody can pick up.
- Owner-operators and small crews who answer their own phones
- Shops running service and repair calls across Calgary and area
- Companies that rely on Google reviews and word of mouth to win work
A single after-hours call that turns into a booked repair instead of a competitor's job is worth more than the $449 monthly price for most plumbing work. CallBack makes sure that call gets answered — by text, instantly, every time.
Getting started
Live in about an hour, start to finish
No sales process, no onboarding marathon. Here's exactly how starting works.
Live demo
You call our demo number from your cell, let it ring out, and the text-back lands on your phone, exactly like your customer would get. You reply like a customer and watch the lead alert land.
1-page terms
One page, plain language: $449/mo, month-to-month, what's included, pause or cancel by email anytime. Read it in five minutes, sign, done.
1 pageWe set it all up
We configure the text-back, AI receptionist, alerts and review requests in your company's name, on your existing number.
About 45 minutesTest calls
We run test calls together — a regular job, an after-hours call, an urgent one — so you see every alert before a real customer does.
You're live
From that point, every missed call is answered automatically. Your first Friday summary lands that week.
Same dayFAQ
Questions plumbers actually ask us
Is it a robot my customers will hate?
No — and it's not pretending to be a person, either. The text-back is a short, friendly message in your company's name that starts a conversation and gathers the basics: the problem, the address, how urgent it is. For calls, the AI receptionist answers plainly, takes the details, and passes the lead to you. Customers mainly care that somebody responded right away instead of a ringing phone — and a real person from your team follows up on every lead.
Do I need a new number or an app?
No. CallBack works with the business number you already have and the phone already in your pocket. There's no new number to advertise, no app to install, and nothing new for your team to log into. Lead alerts arrive the way you already work — by text and email.
Can I pause or cancel anytime?
Yes. It's month-to-month with no contract. Send one email to [email protected] to pause for a slow stretch or cancel outright — no exit fees and no retention call. Your number and setup go back to exactly how they were.
Who owns my customer information?
You do. Every name, number, address and conversation captured through CallBack belongs to your company. We use it only to run the service for you, we never sell it or use it for anyone else, and if you ever leave, your customer information goes with you — not kept, not held hostage.
The next call you miss is already dialling someone else.
See the text-back happen on your own phone. Nothing to install.
Book my demoMissed-call text-back for plumbers and trades across Calgary
CallBack Calgary answers the calls your crew cannot: the ones that land while you are on a job, after your office closes, and on weekends. The caller gets a text back in under 60 seconds instead of voicemail, the job is qualified by text — the problem, how urgent it is, the area, and the best callback number — and the lead lands on your phone right away. Urgent work like burst pipes, flooding and sewage backups is flagged the moment the caller describes it, including after hours.
Built for owner-run plumbing, heating and other trades companies of roughly 1–10 trucks in Calgary, Airdrie, Cochrane, Chestermere and Okotoks. It runs on your existing number, with no app for your customers to download and nothing new for your crew to learn. One flat price: $449 a month, month-to-month, cancel anytime, and we set it all up with you on one call.